ISO 20000:2018


IT SERVICE MANAGEMENT

IT SERVICE MANAGEMENT


Trainings for this certificate

Information technology-Service management system SMS certification is a procedure for confirmation of a degree of SMS conformity to requirements of ISO 20000:2018.

Service management system audit is performed by independent competent auditors and experts of ACS W3 Solutionz, who have necessary experience and training in the scope of conducting audits for compliance with the requirements of ISO 20000 series standards, as well as competence in the field of activity of an organization being audited.

In case of successful completion of the certification procedure, a client receives a SMS Certificate of Conformity, an official document, confirming that service management system meets the requirements provided by the ISO 20000 standard.

GENERAL INFORMATION

ISO 20000 specifies the requirements for establishing, implementing, maintaining and continually improving a service management system within the context of the organizations which is includes requirements for the auditing and treatment of information security risks tailored to the needs of the organization.

BENEFITS FROM IMPLEMENTATION AND CERTIFICATION FROM ACS 

Reduce the Risk of Cyber Attacks, Compliance with service management system regulations and standards. A key benefit that ISO 20000 certification provides is evidence of compliance with information technology service management system to international standards, Prevents Loss of Reputation and Fines. Firms which do not take service management system seriously, or don’t have a robust approach to information security, are likely to fail regulatory compliance.

Training at ACS


ACS uses accelerated learning techniques to make sure you fully understand all certificates. We put your learning into context with a diverse offering of classroom teaching, workshops, interactive and online sessions.

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